At Conglostore, returns are processed within 21 days.

Should any items received be damaged in transit or you have any order discrepancies, you have 48 hours upon receipt of the goods to notify us.

We, as a business, do not accept the term of items bought on a “sale or return basis”. Any items to be returned must only be returned once you have informed us of doing so.

Any items that are returned must be done so in their original packaging and must be sent to us in original condition.

If not, we reserve the right to not issue a refund.

However, should you not be satisfied with any goods you have received, please let us know so that we can find a suitable solution.

Will also notify you of the approval or rejection of your refund.

The cost of return shipping will be deducted from your refund.

https://www.gov.uk/accepting-returns-and-giving-refunds